PREAMBLE
The general conditions are an integral part of each work carried out by DARKAN. The client declares to have read and accepted these general conditions before the shoot. They aim to guarantee a balanced relationship between the client and the photographer.
RESERVATIONS / CANCELLATIONS
Reservations can be made by phone or WhatsApp on 079 447 44 55, by email at info@darkan.ch or directly via the contact form on this site. The time slot for the shoot is agreed in advance depending on everyone's availability. Depending on the theme chosen, you will need to plan one, two, sometimes even three consecutive time slots for the shooting. In the event of cancellation by the client, it is desirable that he notify the photographer as soon as possible, the latter also having a substantial work of implementation and preparation. As part of a planned outdoor shoot, if the weather is not favorable for its realization, especially from a security point of view, the client can then choose: move it to a later date, carry it out on the scheduled date but in the studio or cancel the session. DARKAN does not request any reservation deposit and does not charge any cancellation fees.
MINOR SHOOTING
DARKAN's clientele is mainly major. However, it is possible to carry out certain types of shooting while being a minor or under guardianship. For minors over the age of 16 and those under guardianship, a written agreement from the legal guardian is required. For people under 16, the presence of one of the parents is compulsory.
CONDUCT OF THE SESSION
The session takes place according to the agreements previously made with the client. It will take place at the agreed place, time and date, with the number of people, outfits and accessories defined in advance. A margin for improvisation is always possible and welcome, but it will depend on the means available at the time. Although the modalities of the session are defined in advance, a friendly discussion always takes place at the start of the session. Before the start of the shoot, the photographer places the frame, the accessories and performs a first series of photos in order to make the light adjustments. This phase also allows the model (s) to get comfortable. Several series of shots are taken and presented to the model (s) during the shooting.
MAKEUP
Depending on the type of project, a professional makeup artist is mandated. Make-up is done at the start of the session. For longer sessions, a second make-up and touch-ups are planned. It is possible to make HD beauty makeup, fancy, body painting or special effects. The price of make-up is not counted in the base price of the article but will be included in the personalized offer made by DARKAN for your project if necessary.
OUTFITS AND ACCESSORIES
Many accessories, costumes, outfits and shoes are available at the studio. Unfortunately, it is impossible to have all types of outfit in all sizes. This is why, it is important at the time of the reservation to communicate your clothing size, your size as well as the style of outfit that you wish. It is also desirable that the customer comes with clothes and accessories that he wishes to use. For specific requests, DARKAN can either buy the outfit or accessory, or rent them. In the case of a rental, the rental costs will be charged to the customer. Clothes and accessories are washed and maintained after each shoot. Note that almost all the outfits and accessories visible on the photos of the site are available for shooting.
DELIVERY TIME
Delivery time depend on the workload as well as the imperatives and constraints of each shoot. DARKAN strives to satisfy its customers as soon as possible. It generally takes between 10 and 20 working days for the shooting, then between 5 and 10 working days - once the selection of photos by the client has been transmitted - for retouched photos. In the event of the purchase of outfits, costumes, accessories or furniture, there must be a lead time of several weeks. The delivery time of the finished product depends in particular on the workload of the suppliers with which DARKAN works. An additional delay of 10 to 15 working days is generally necessary to obtain the finished product, with the exception of computer files.
OPENING TIME
Please consult the agenda page of this site to check the availability of the DARKAN studio. The offices are open Monday to Friday from 1:30 p.m. to 10 p.m. The studio is open in the afternoons, evenings and summer weekends. However, if necessary, it is possible to organize morning shootings as well.
TRAVELLING EXPENSES
Shootings outdoors or at the client's home may be subject to travel costs. The outward and return journeys are taken into account from the studio located in Saint-Blaise. The first 20 kilometers of travel are offered. Beyond that, CHF 1.20 per kilometer traveled will be charged.
POST-PRODUCTION
Once the shots have been taken, a first sorting is carried out by DARKAN. This selection of raw photos is then offered to the client within 24 hours. The customer can then choose the photo or photos to be edited. The photos sent by DARKAN for selection have a visible and invisible watermark. It is strictly forbidden for the client to publish or make any other use of these photos. Basic processing includes color adjustments, white balance, color matching, fine adjustment of lighting, histogram and gamma processing, adjustment of vibrance and saturation, removal of background flaws, depth of field, skin cleansing, removal of tan marks and makeup touch-ups. DARKAN reserves the right to refuse to carry out morphological alterations. Each photo category (Fantasy, Staging, Flashdance, etc.) calls for specific postproduction processing. A "Portrait" treatment will not be identical to a "Staging" treatment for example. Unless otherwise stated, the maximum processing time is 10 working days after receipt of the customer's choice of photos.
ONLINE SHOP
The online store allows you to configure your product and then order it. Start by simply selecting the item you want. Then choose the type of shoot and, depending on the article, you can choose the format or the level of finish. At the end of the purchase process, after selecting the payment method, you have the option of choosing whether the item will be delivered to you or whether you want it delivered by hand. Hand delivery can take place either at the studio or at DARKAN offices. The validation of the basket by the customer leads to a promise to purchase from DARKAN. In the case of a purchase with a shoot, the delivery of the article can only take place after the shooting with the client and according to the deadlines stipulated in the article DEADLINES on this page. Gift vouchers are valid for an unlimited period, but are not refundable. However, they can be transmitted because they are not nominative.
PRICES
The prices are in Swiss francs, all taxes included. The differences in price from one photo category to another are largely due to variations in the complexity of postproduction processing. DARKAN strives to offer a high-end service while controlling costs as best as possible in order to offer you a service with an increasingly competitive price / quality ratio. DARKAN does not have a philosophy of making quantity but quality. The make-up artist's service as well as other costs, such as the rental of clothing or accessories, are not included in the basic price of the article but will be included in the personalized offer made by DARKAN for your project. if needed.
PAYMENT
The available means of payment are, bank transfer via IBAN, TWINT, Cash or by invoice. For payment by bank transfer and TWINT, do not forget to indicate your e-mail address in the accounting entry. For payment by bank transfer, the necessary information is provided to you once the order has been confirmed. If you wish to pay by TWINT, please use the telephone number of DARKAN 0041 79 447 44 55. Sending of articles takes place only once the total amount of the service received by DARKAN.
USE OF THE IMAGE
Unless otherwise agreed in writing, the photographer reserves the right to publish his photographic work in any form, on any medium and for any use and this on a global scale and without time limit no quantity limit. DARKAN also reserves the right, within the framework of its promotional activities, to discuss and share about the work carried out for its customers. No retroactive effect is possible. The customer can in no case claim royalties or any other compensation related to the use of his image whatever its form. When ordering a service, the customer gives his consent for the use of his image for commercial purposes in particular.
PHOTO DELIVERY
In the case of the purchase of photos in the form of computer files, the photos are transmitted in jpg format via Dropbox or on a USB key of your choice. The photos are delivered with and without signature. The customer can therefore use the photos he deems the most suitable. It is also possible to request the creation of a private gallery on this site, this for free. The gallery is then accessible only to people who have their specific internet address. The sending of the retouched photos takes place only once the total amount of the service received by DARKAN. Although DARKAN archives all of its raw and retouched photos, once the photos have been transmitted, DARKAN is no longer responsible for their conservation.
ASSIGNMENT OF RIGHTS
No assignment of rights is transmitted with the items ordered whatsoever. However, the customer has authorization to use the image privately as a delivered product. The photos sent by DARKAN for selection remain exclusively the property of DARKAN and are not considered as delivered product. In addition, the images transmitted for selection are protected by visible and invisible watermarks. The entire DARKAN work is protected by copyright. If commercial use should be made of a photo or part of a photo, a contract of assignment of rights must then be drawn up accordingly. In case of doubt regarding copyright, please do not hesitate to contact me.
DUPLICATE ORDER
Except in cases of force majeure, it is always possible, at any time, to order new articles or processed photos from a previous shooting. Two scenarios can then arise. 1) You want to order one or more exact duplicates of an item already delivered. In this case only the printing costs will be collected. 2) You want to order another photo or another article. In this case, postproduction and printing costs will be taken into account. In all cases, a personalized offer will be made to you.
SATISFACTION GUARANTEE
If the result of a shoot should not suit you, don't worry, you can choose to cancel the order or reschedule a new shoot at no additional cost. In the event of a major disagreement, DARKAN reserves the right to unilaterally cancel an order and to reimburse it if it has already been paid.
NEWSLETTER REGISTRATION
La newsletter DARKAN a pour but de tenir informés ses clients des nouveautés et changements majeurs au sein de l’entreprise. La newsletter est diffusée sur forme d’email à la fréquence moyenne de 3 à 4 fois par année. Toute création de compte dans la boutique en ligne ou communication de votre adresse e-mail est considérée, par défaut, comme votre consentement à l’inscription à la newsletter. Vous avez également la possibilité de vous inscrire à la newsletter via le formulaire dédié sur la page NEWSLETTER de ce site. Vous pouvez à tout moment vous désinscrire de la newsletter par simple e-mail à info@darkan.ch ou par téléphone / WhatsApp au 079 447 44 55.
OTHER PROVISIONS
Only the French version of these general conditions is legally admissible. The English version is only a basic translation intended to help non-French speaking customers to access the information present in these general conditions.
MODIFICATIONS TO THE GENERAL CONDITIONS
DARKAN reserves the right to modify these general conditions at any time. The conditions thus modified will be applicable to all orders placed after the modification date. It is possible to request to consult the previous general conditions at any time.
Date of these general conditions:
02 July 2020.
STUDIO ADDRESS
Beuchat Vincent
Ruelle des Voûtes 10
2072 Saint-Blaise
Switzerland
DARKAN
0041 (0)79 447 44 55
www.darkan.ch
info@darkan.ch
OFFICE ADDRESS
Beuchat Vincent
Montet-du-Haut 7
2525 Le Landeron
Switzerland
Copyright © 2014 - 2024 DARKAN / All rights reserved